Sunday, August 13, 2017

#ReadyFor2020 - Automation Will Be the Next Big Thing! Decrypting Artificial Intelligence

For all the debate around it, we all remember the infamous (sic) statement attributed in the 1940s to Thomas J Watson Jr., the then head of affairs at IBM. It is said that he said, "there world market for computers is five". Maybe it was related to just a particular type of machines or whatever it may be. In the early years of the Internet, Newsweek carried an article suggesting, Internet being, wait a moment, Baloney! 

Todays, there is a very interesting debate between Elon Musk and Mark Zuckerburg about the threat of Artificial Intelligence or AI. These are people who have been key contributors to the growth of the Millenial Development. And there's no way I can take away an iota of credit away from this discussion. It's very engaging! And I am keenly following this.

Having said that, threat of Artificial Intelligence or not, the reality is written on the wall. Artificial Intelligence is the future. Automation will be the next big thing. And let's not be scared, typists went out of jobs when the personal computer came. But what about the new opportunities that computing and the connected internet created for our economy and humanity in general. 

Artificial Intelligence, Machine Learning or Automation, whatever we may call these, are probably the next big inflection in our world. And let's warm up to it. I again feel that many industry pundits or analysts are talking about chat-bots being a $1B market in the next 3-4 years are probably being way too (I would add many more Os to the too) conservative. 

Let's just think, even if AI automated 30% (grossly conservative by my estimates) of calls or emails being received by call centers. We are talking of 30% of a $400B or $120B global market by 2022. That's a huge chunk. So let's be prepared for it. 

On a personal fron, Phonon developed Click-to-Call™ in the period 2008-2010. Click-to-Call as a services is a defacto standard in the customer service industry today. Lifecycle for technology is short and getting ever compressed. We've got to be #ReadyFor2020! And Phonon's working towards Phonon 2.0 at a feverish pace. 

We've got some interesting products lined up and watch-out for some announcements later this week! In the meantime, here's a video with a sneak preview for what's in store.



Saturday, March 19, 2016

Happy Holi! And Doing the Right Thing!

Water Scarcity as defined by Wikipedia is:
Water scarcity is the lack of sufficient available water resources to meet water needs within a region. It affects every continent and around 2.8 billion people around the world at least one month out of every year. More than 1.2 billion people lack access to clean drinking water.
Source: DownToEarth.org
Scarcity is reaching disastrous proportions. I too am guilty of wasting water. Starting today, I will be careful about it. Will also have a waterless Holi! Happy Holi and may we all be grateful!

Thursday, March 10, 2016

Pradhan Mantri Awas Yojna, Scheming in the Right Direction!



We've been hearing advertisements on radio about Pradhan Mantri Awas Yojna last few days. Interesting to note about it is 6.5% p.a. subsidy on interest for home loans of less than Rs. 6 lakhs.

Home Loan

The scheme mentions this as:
The current rate of housing loan in India is at 10.50 per cent.  If someone buys a property currently on a loan of Rs 6 lakh for a tenure of 15 years today, he/she would have to pay an EMI of Rs 6,632 per month currently.  However, with 6.5 per cent subsidy under the scheme, the beneficiary would have to pay just Rs 4,050 per month as EMI.  Thus, there is a significant reduction of Rs 2,000 in the EMI itself.
 This is interesting on multiple grounds. Economically a no-brainer, it prevents bloating an unnecessary leveraging of the economy and support micro-spending.

But from a policy perspective it is a level of spending based subsidy. So, the subsidy goes to the right set of people irrespective of caste, creed or religion. Objective policy making. Think, if this gets extrapolated to the current reservation debates! Will it not be a wow for our country?

Wednesday, March 09, 2016

Freedom from Nothing! Anupam Kher at Telegraph National Debate 2016

I was forwarded this video of Anupam Kher at the Telegraph National Debate a few days back!

I saw upto four minutes of the video and then shut it off! For I felt Mr. Kher was doing what he does best, playing to the gallery! Mr. Kher, immense respect for you, but here's why I stopped viewing your video:

  1. You were personally in accusing your co-panelist, Retd. Justice Ganguly. That's not done! Debates are to put forward your views. Not get personal.
  2. You didn't have your facts right. '84 emergency! Nope. If a person of public stature does not have this fact right, how can I hope for researched views?
  3. JNU Matter - the matter you referred to is sub-judice. None of us can pass a judgement on that. Plus being abreast with current affairs is important. Independent forensic labs said that the tapes are doctored.
That's when I decided to stop viewing the video. At four minutes and a few seconds. Found it beyond amusing!

You know, my problem is not with you as an individual. My problem is with all of us, Indians. We've started getting the mentality of either you are with us else you are against us. We've become too myopic, too blind! We need to start asking, questioning and tolerating (sic!) difference of opinion.

I quote words of Guru Rabindranath Tagore that we all learnt in junior school:
Where the clear stream of reason has not lost it's way into the dreary desert sand of dead habit.Where the mind is led forward by thee into ever widening thought and action.
In to that heaven of freedom, my father, 
LET MY COUNTRY AWAKE!

Good Moon-ing, Mallya


Guys, Mr. Mallya would have long flown over the cuckoo's nest (in one of his private jets maybe)! Happy hunting! Mr. Mallya just mooned us all!

Can't do anything but laugh at ourselves!

Here's what I read in the papers this morning, Banks ask SC to prevent Mallya from leaving India. Further, the article says, the Supreme Court is expected to take up the matter today!

Me thinks: Yes, Sir, Dear Banks. Mr. Mallya will definitely wait for the matter to be heard by the Supreme Court (sic).
मल्ल्या हुआ फुर्र। ..... बैंकों को मिला ठेंगा !
Dear Banks, please get practical. You reacted to the Diageo cash offering. You should have acted long back. What about all the personal property and multi-firms sitting on assets!? Those should have been liquidated long back! Atleast, for nothing else, pay-up dues of employees. So much for our strict labour laws.

What we need is good corporate governance in our country! Good discipline. Bank mandate along with revenue targets should be proper evaluation and stricter enforcements.

We Indian, should be better Indians. Not only in personal life, but businesses and corporate life too! Lets use our brains and bring in discipline. We've got lots of the former, but the latter is a precursor to success!

God bless us! :-)