Four Years It Is!!

Phew!! And what a journey it has been! Got up this morning and spent a few minutes on the edge of the bed recollecting the last 4 years. It almost felt like, wow, I incubated a baby. (I am sure a lesser feeling, but felt good).

We've been through tough times, easy times, fun times, sorry times. A plethora of emotions; and not one emotion that I would have wanted to miss. The possibilities of conjecturing are manifold; so have always refrained from giving comparisons; "oh, this would have been better or that might have been." But will take this one exception today. I don't think I would have been able to have such a self-evolving experience had I been anywhere, anyplace else.

Not only does it feel good to be able to "create employment" and see; in however infitessimally small manner it may be; the direct impact of value creation; and all those big things. The bottom line is; that Phonon has been with me and me with Phonon these last four years; and what more we've stuck it through. And we've stuck it through a lot.

Wishes to everyone who has been associated with Phonon; well-wishers, vendors, present and past employees, customers, seniors, friends and all those who have ever associated themselves with Phonon.

Soak in the moment, touch wood and move on now. There's a long road ahead and its back to objectivity.

i don't wanna close my eyes,

i don't wanna fall asleep...

:-)

And How We Grow....

...Just a little. :-)

A few months to four years of having started Phonon, we go for our first international sales call tomorrow. Lessons that I learnt:

• One happy customer is better than ten sales people.
• Stick to the basics, operational excellence, product differentiation and cost leadership.
• Stick to the other basic, hang on; its rosier than you thought.
• Focus! Focus! Focus!
• Love what you do. Your passion reflects in your work.
• Know what you do and say. Stand by your words.
• Rolling your sleeves and getting to the job is the best way of solving the problem.
• Solve your customers' problems like they were your own. If the customer makes money, so do you.
• Focus on your tasks at hand!
• Bite just a little more than what you can chew, not a lot more.
• Build a team and delegate. People want to take ownership; make them grow with you!
• Opportunity knocks...very gently. Got to be alert; got to be wise.
• Be cool!! A calm mind always makes better decisions.
• Serve with a smile; even if on the phone.
• Last but not the least, did I say, Focus?

To growth!

Good luck, Phonon!!